A LITTLE CLARITY
Before the journey.
Your questions, answered.
A guide to enquiries, quotations and the next steps.
What is the difference between Chauffeur Drive and Private Driver Hire?+
Chauffeur Drive is an enquiry for a vehicle and chauffeur together. Private Driver Hire is for a driver using your own vehicle. You can also request a rental vehicle separately alongside driver hire; rental partner conditions and driver arrangements are agreed separately.
Can a company use the normal journey form?+
Yes. Choose the transport service you need, then indicate that you are booking for a company. Corporate accounts and recurring travel requirements have a separate enquiry page.
How do I book a journey?+
Choose your service, add your journey and contact details, then review your enquiry. The team checks availability and provides a quotation. Your request is confirmed only after approval and the payment or credit conditions have been met.
Can I request a quotation without an account?+
Yes. You can prepare a journey enquiry without creating an account and contact the team through WhatsApp or email. Existing customers can use the client portal.
Are prices fixed?+
Prices depend on the route, dates, vehicle category and requirements. An approved quotation sets out the cost in South African rand, any applicable fees, payment requirements and validity. No price is assumed before a quotation.
Do you own the vehicles shown?+
Vehicle options are arranged through transport and rental partners. Representative photographs illustrate categories. Requested models are subject to partner confirmation. Availability, seats and luggage capacity are confirmed in your quotation.
Can my company open an account?+
Yes. Submit your company travel requirements to discuss a corporate account. Company approvers and credit terms are agreed and approved before use. An application does not automatically grant credit.
Which airports can I enquire about?+
The enquiry form includes O.R. Tambo, Lanseria, Cape Town, King Shaka, Bram Fischer and Kruger Mpumalanga, plus another-airport option. Select your requested airport; routes and pickup arrangements are assessed and confirmed in your quotation.
What happens if my plans change?+
Contact the team with your reference and revised requirements. Changes, cancellation fees and refunds are governed by the terms of your approved quotation and service agreement.
How do I pay?+
Payment instructions accompany the approved quotation or invoice. Online iKhokha payments will be available once the gateway is configured. Never send card details in an enquiry or WhatsApp message.